Frequently Asked Questions
Everything you need to know about our authentic Gragnano pasta.
What makes Pastificio Di Martino pasta unique?
Our pasta is made from 100% Italian durum wheat semolina and local spring water, extruded through bronze dies and slow-dried at low temperatures to ensure a rough texture that holds sauce perfectly.
How long does shipping take for international orders?
We ship globally from Italy. Standard international shipping typically takes 5-10 business days, while express options are available at checkout for faster delivery.
Is your pasta suitable for vegans?
Yes, our traditional dry pasta is made solely from durum wheat semolina and water, making it naturally vegan and free from any animal-derived ingredients.
What is your return policy for food products?
Due to food safety regulations, we cannot accept returns on opened food items. If your order arrives damaged or incorrect, please contact our customer service within 48 hours for a replacement or refund.
Do you offer bulk or wholesale pricing?
Yes, we provide specialized pricing for restaurants, specialty grocers, and bulk buyers. Please reach out via our wholesale contact form for a custom quote.
How should I store my pasta once opened?
To maintain freshness and prevent moisture absorption, we recommend storing your pasta in a cool, dry place inside an airtight container or by sealing the original packaging tightly.